OUR DELIVERY POLICY

All our deliveries are shipped on Wednesdays ONLY, Please note we're unable to ship to PO box and freepost addresses.

Delivery Services & Cost 

As soon as your order leaves our warehouse you will receive a notification to let you know a parcel is on its way. In most cases you will then receive a second notification to inform you of your one hour time window. 

 VAT & CUSTOMS/IMPORT CHARGES FOR ONLINE ORDERS

As these orders are paid for in the UK, VAT is payable on all our online webshop orders regardless of the final destination country. We keep all international surcharges to a minimum where possible, but this charge is not something we can waiver.

Orders (including gifts) may be subject to unexpected local taxes / customs charges. Customers are responsible for these costs and should ensure they are happy to pay them before ordering. If you later decide to reject the goods, when a customs charge is applicable, we reserve the right to deduct shipping and any other costs incurred before processing any refund.

These terms and conditions do not affect your statutory rights.

WHAT TO EXPECT WHEN YOU PLACE AN ORDER

As soon as you place an order, you will receive an order confirmation email from Liquid Light Brew Co Webshop. You will then receive another email with tracking information once your order has been despatched. Please note that tracking events may take a few hours to load, so don't worry if it doesn't show you details of delivery immediately. Please also check your junk mail if you feel you have not received delivery notification.

If you are not in when delivery is made a card will be left with contact details for you to arrange another delivery. Should these delivery attempts fail, the goods will be returned to us and full credit for the product will be issued to your account, minus the delivery charge. 

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If you have placed an order for beer, an adult signature may be required when you receive your order. By clicking 'I confirm I am at least 18 years of age' during the checkout process, you are confirming that you are at least the legal age to purchase alcohol in your country of residence.